Call Answering Service
Our Call Answering Service will ensure that you never miss another call.
Research has shown that 7 out of 10 callers will immediately hang up when they hear an answering machine, so it is vitally important that all incoming calls are answered by a real person.
Even if your business only receives calls very occasionally, a single call can often lead to a significant amount of business. With our Pay As You Go Call Answering Service we offer an extremely cost effective solution as you only pay for the calls that we answer for you.
Your calls will be answered in your company name, giving the impression to callers that you have your own dedicated company receptionist.
This can be very important in creating the right image for small businesses as some callers still have concerns about using suppliers who only have a very small number of employees.
When you start to use our service we will discuss the call handling with you in some detail so that we know exactly how you would like your calls handled in all situations.
We are extremely flexible in the way that we handle your calls so the more information you can give us about your business the better, as we aim to sound as if we are an employee of your business.
Calls are always answered in your company name and you can choose for us to either transfer callers through to you, or alternatively we can take a detailed message and forward the message to you by email and text message. There is no additional charge for sending you messages by email or text message as that is all included within your cost per call of 99 pence.
We will hold contact details on our system for all of your employees that we may need to contact. The Answer Centre can effectively become a call handling hub for your business as we can transfer calls and send messages to all of your staff regardless of their location.
We have been providing our telephone answering service and answering calls since we opened for business on 1st June 2000. It’s what we do. Our customers regularly tell us that we have become quite good at it!
Phone Answering Service
At The Answer Centre you will receive a very personalised phone answering service.
Your calls will be answered by a small team of a few of our operators who you will get to know by name. We are not a call centre. This means that when we answer one of your calls we are already very familiar with how you like your calls handled. It also means that callers who contact you on a regular basis get a a very consistent high quality level of service. Our customers often receive glowing messages from their callers about what an excellent receptionist they have hired!
We are so confident that you will like our phone answering service that we are happy to offer a two week free trial of the service. To start your two week free trial today please call us free on 0800 093 7333.