Telephone Answering Service London

Using a telephone answering service has proven beneficial for countless London based businesses. Like many things in the capital, the costs related to starting and running a business here far exceed those than in other parts of the country. Utilising a telephone answering service in London can help to significantly reduce these costs.


Put simply, your business gets all the benefits of a receptionist without actually having to hire a receptionist. This saves on expenditure as your business is not required to afford an employee’s salary, or potentially a location for them to work from.

The average salary for a receptionist on a permanent contract in London is £24449. That is a substantial financial commitment for a business of any size, before even taking office rental costs into consideration.

A telephone answering service in London with The Answer Centre requires no set up fees and NO fixed monthly subscription. This means your business benefits from the function of a receptionist at a fraction of the cost, with complete financial flexibility and freedom.

Sounds great, how does it work?

The Answer Centre can set up your telephone answering service within minutes. We provide you with a number which you can either use as your business telephone number or divert your existing number to.

Upon set up, we establish how you would like your calls to be answered. This enables your virtual receptionist to sound exactly as an in-house receptionist for your business would sound. Following set up, any incoming calls to your number are received by your telephone answering service.

When we say virtual receptionist we don’t mean a robotic automated machine, The Answer Centre provide a small, close knit team of real life receptionists.

Our receptionists are professionally trained ensuring every single incoming call to your business is answered and handled professionally with outstanding levels of customer service. Answered calls are either screened, directed to the relevant person in your business or a message is taken. We forward messages via text or email so you know exactly who called when, and can return the call at a time which is more convenient to you.

Why can’t I just let my answering machine take the message?

You can, but how often do you make a call and immediately hang up when it goes through to an answering machine? Research has actually shown that as many as 7 in 10 callers do just that.

That’s 70% of your potential leads gone for the sake of a missed telephone call. With our telephone answering service, 100% of incoming telephone leads will be captured.

What is the catch?

There isn’t one. The Answer Centre’s telephone answering service involves no monthly subscription, no set up fees and no hidden charges. Our Pay As You Go telephone answering service is just 99p per call handled. This includes any message taking, forwarding and the excellent levels of customer service we mentioned.

We are so confident in our services that we even offer businesses a no obligation two week trial, completely free of charge. Sign up now.