Alisa and Neil walk The West Highland Way

In August this year our very own Alisa who works in our Edinburgh office, and her boyfriend Neil will be walking the West Highland Way in aid of The Willow Foundation.

The Willow Foundation is a national charity that provides special days for seriously ill 16 to 40 year olds and provides a little bit of brightness in a time of great darkness. Every special day aims to provide beneficiaries and their loved ones with a break from the realities of their diagnosis and treatment. At a time of uncertainty, spending quality time with family and friends can help restore a sense of normality, boost confidence and create precious memories for the future.

The West Highland Way is 97 miles long, starting in Milngavie and finishing at Fort William and Alisa and Neil plan to do it over six days. The terrain ranges from lowland moors, dense woodland and rolling hills, to high mountainous regions in the Scottish Highlands.

If you would like to donate then please visit Alisa and Neil’s JustGiving page at www.justgiving.com/Alisa-Neil

Thank You!

Alisa and Neil

Virtual Office Address Service is a winner for Small Businesses

Our Virtual Office Address service has turned out to be our top selling service during the first quarter of this year here at The Answer Centre. As small businesses continue to be cautious with their spending in the current downturn, they are continually looking for products and services that will offer them maximum value for money.

And our Virtual Office Address service certainly ticks that box. At only £35 per month for a prestigious business mailing address it is undoubtedly great value for money.

Office Manager Jane Gardner at The Answer Centre’s Wokingham office recently reported that demand for the Virtual Office Address service had even outstripped demand for our core telephone answering service during the first quarter of the year:

“Here at The Answer Centre our core business has traditionally been to provide our customers with a high quality telephone answering service where we answer calls in their company name and provide first class outsourced reception services.

However in the first few months of this year we actually had slightly more new clients signing up for our virtual office service than our call answering service. We think that this is due to the fact that the service is so competitively priced, but it is also partly due to the fact that we actually own our own office buildings and they have impressive reception areas which are all maintained to a very high standard.

Our customers love the fact that if they are going to arrange to meet a client or a prospective new client at our premises then they will be meeting in a prestigious environment and they will be greeted by one of our own receptionists who is trained to be both friendly and professional to all visitors.”

For further information on the Virtual Office Address services offered at The Answer Centre you can call us free on 0800 093 7333.

Virtual Office Service in Edinburgh points to recovery hopes

The Answer Centre has recently reported a significant increase in demand for it’s virtual office service in Edinburgh.

As Scotland’s capital city and as home to the Scottish parliament and many other offices of state, many businesses looking to set up a business presence north of the border look to Edinburgh as their city of choice.

However The Answer Centre is now noticing that many of the businesses looking to use it’s virtual office service in Edinburgh are doing so because they themselves are expanding and they are seeing an increase in demand for their own products and services. This is yet another sign that the economy is starting to recover as businesses show more confidence and an appetite for expansion.

Using a virtual office service is an extremely cost effective way to get a new office location up and running as quickly as possible. At The Answer Centre you get a city centre address with an impressive EH1 mailing address and access to our Pay As You Go telephone answering service for as little as £35 per month. There are also high quality meeting rooms available to hire by the hour with videoconferencing and free wifi included within the hourly rate of £25 per hour.

One of our new clients recently said “We already have a virtual office in London and a virtual office in Birmingham so when we decided to open a virtual office in Edinburgh The Answer Centre ticked all the boxes. All of the reception staff are extremely helpful and friendly and they provide a highly professional image for our company when we arrange to meet clients there. When we combine the telephone answering service with the business address service and the use of meeting rooms there really is no need to consider renting physical office space in Edinburgh”.

If you are considering opening a virtual office in Edinburgh or if you only require a telephone answering service or a business address service then please do contact us by calling us for Free on 0800 093 7333.

Call Answering Service for IT Consultants

It is a well known fact that most freelence IT consultants are also budding entrepreneurs and strive to run their own business one day. No one knows this better than The Answer Centre’s MD Andy Gillen who started his career a number of years ago as a freelence IT consultant. Although Andy generally worked at one main clients’ office most of the time he was also building his own IT consultancy business and trying to expand his client base. It was during this period that Andy discovered that the use of a call answering service was an essential service to support the development of his business.

Andy comments: “While I was working at my main clients’ site, I would generally be located in an open plan office environment so it was extremely difficult to take calls and in particular new business enquiries while I was simultaneously charging my main client for my time on an hourly basis.

So I decided to utilise the services of a small personalised call answering service which meant that my calls were answered in my company name and gave the caller the impression that I was a well established IT consultancy with my own receptionist.

Messages were sent through to me by email so I could easily pick up my messages while at the same time developing and coding systems for my main client. This was an ideal set up and allowed me to then pop out of the office at a convenient time to make a call and follow up on the enquiry.

I had a number of colleagues who were in a similar position and it became very clear that there was a real demand for a call answering service for IT Consultants in a similar position to myself”.

The Answer Centre opened for business on 1st June 2000 and as well as providing a call answering service for IT Consultants we now answer calls for businesses of all types.

To find out more about the Call Answering Services and Virtual Office Services provided by The Answer Centre you can call us Free on 0800 093 7333.

 

Telephone Answering Service for Small Businesses

Demand for a professional telephone answering service for small businesses has continued to grow in the first two months of 2013. The Answer Centre has revealed that small businesses are increasingly discovering that there is a considerable cost saving available to them by using the services of a dedicated call answering service.

The alternative option of employing their own receptionist to answer their calls is proving to be more expensive and time consuming to manage for small businesses.

The Answer Centre specialises in providing a Telephone Answering Service for Small Businesses and has found that enquiry levels for their service has increased by in excess of 8% throughout the period from the start of the year to the end of February 2013.

Office Manager Sarah Brown commented:

“We do normally find January and February to be relatively busy months with a significant number of new clients coming on board to use our service.

This is mainly due to the fact that a number of small businesses wait until the new year to launch a new business venture or a new service. But notwithstanding this we have noticed that our enquiry levels this year are up by more than 8% for the same period in 2012.

We believe that this is largely due to the fact that we are continuing to operate in difficult economic conditions and small businesses are increasingly aware of the cost savings that our service brings to their business.

To find put more about the call answering service offered by The Answer Centre please call us FREE on 0800 093 7333.

Call Answering Service for Accountants Special Offer proves popular.

Our January special offer of additional savings on our call answering service for Accountants has proved very popular here at The Answer Centre.

During the month of January any accountancy business signing up for our Pay As You Go call answering service received a discount of 50% on their first service invoice.

Several accountancy firms decided to take up the offer and initial feedback has been very positive.

The proprietor of one of those firms who runs her own accountancy business in Birmingham took advantage of the offer and commented:

“To be completely honest I was already considering using a call answering service, so when The Answer Centre contacted me at the start of the year with details of their discount offer on their call answering service for accountants it was perfect timing! January is a very busy month for most accountants as we need to meet the 31st January HMRC deadline for submitting tax returns so it is extremely helpful to have a professional call answering service like The Answer Centre pick up my calls and takes messages. This frees me up and allows me to work uninterrupted in the knowledge that if something really important does crop up I will receive a message from my Virtual Assistant”.

“The other thing that has surprised me is that since starting to use The Answer Centre’s call answering service, many of my existing clients have started to view my business in a different light. One client asked if I was expanding as I now had my own dedicated receptionist while another remarked at how professional and friendly my new receptionist sounded!”

To find put more about the call answering services offered by The Answer Centre please call us FREE on 0800 093 7333.

Telephone Answering Services Can Help Small Businesses to Grow Faster

Telephone answering services are playing a bigger part than ever before in helping small businesses to grow in the early stages of development.

Research has now shown that when a small business is in the early stages of growth, missing inbound calls can have a detrimental effect on the growth of the business.

Small businesses with up to two or three members of staff cannot normally justify having an employee dedicated to answering incoming telephone calls, which means that new business enquiries will inevitably get lost.

By employing the services of a Telephone Answering Service provider such as The Answer Centre a small business can ensure that new sales enquiries are not missed, thus ensuring that the business will grow at the optimum rate. Having access to a Virtual Assistant or Virtual PA to answer your calls means that as a small business owner you can get on with building your business without worrying about missed calls.

Additional benefits of using such a call answering service include the fact that when calls are received they are always handled consistently and professionally thus creating a good first impression to callers. How often do you call a small business and hear a voicemail greeting before hanging up and calling the next supplier in the list?

To find out more about the Telephone Answering Services and virtual office services provided by The Answer Centre you can call us Free on 0800 093 7333.