Companies use a Telephone Answering Service for a variety of reasons, ranging from the fact that it is much more cost effective that employing a full time receptionist to the need to ensure that the right impression is created every time a call is answered.
However, recent activity in the office services market has highlighted other reasons why companies are currently favouring the use of a Telephone Answering Service as their preferred choice for reception cover. With Theresa May having recently triggered Article 50 of the Lisbon Treaty at the end of March 2017, many businesses are postponing staff recruitment and similarly do not want to commit to long term office rental agreements. This is where Telephone Answering Services are providing a convenient flexible alternative to the recruitment of permanent admin staff.
Andy Gillen is Managing Director at The Answer Centre and he is noticing an upturn in demand for Telephone Answering Services ahead of Brexit. “Since the decision was taken to exit the EU in June of last year we are finding that more and more businesses are choosing to postpone staff recruitment and our service gives them the flexibility that they need in a time of uncertainty. We have been enjoying high levels of growth in recent months and there is no doubt that Brexit has been a factor in driving demand within our sector” he said.
If you are considering using a Telephone Answering Service or a Virtual Office then please contact The Answer Centre on 0800 093 7333