Telephone Answering Service

Telephone Answering Service

Call Answering Service

The Answer Centre was established as a Telephone Answering Service on 1st June 2000, and since then it has grown into one of the UK's leading providers of Telephone Answering Services and Business Mailing Address Services.

The Answer Centre has offices in Edinburgh city centre and in Wokingham town centre in Berkshire.

The Answer Centre will provide you with a telephone number that you can either advertise or divert your existing number to. You do not need any additional equipment to start using our Call Answering Service and we can have you set up in minutes.

Your virtual receptionist will answer calls in your company name and sound exactly like your own company receptionist.

We can then transfer the caller through to you on your mobile or landline. If you are unavailable we can take a message and send it to you by either email or text message depending on your call handling instructions.

Your calls will only ever be answered by a small team of dedicated Virtual PAs who you will get to know by name. We believe that the only way to provide a fully personalised phone answering service is to have your calls answered by a small number of real people with real names who fully understand how your business works. If you are looking for a call centre you have come to the wrong web site!

Virtual Office and Mail Forwarding Service

For only 35 pounds per month we can offer a Virtual Office and Mail Forwarding Service at either our Edinburgh city centre address or our Wokingham town centre address in Berkshire. Using a Virtual Address helps your business to create the right impression, and to generate an image of an established business with its own premises. Virtual offices provide a major cost saving when compared to traditional office space.

Mail will be sorted by your Answer Centre Virtual Assistant and forwarded by first class post to an address specified by you. Alternatively if you are in our area, why not drop in to collect your mail and have a chat over a coffee.

Virtual Assistant and Meeting Room Hire

The Answer Centre has offices in Edinburgh city centre and in Wokingham town centre in Berkshire where you can hire meeting rooms to conduct your business meetings.

Our impressive meeting rooms are competitively priced at only 25 pounds per hour. Whatever your requirements are for your meeting, just let our reception team know and we will make the necessary arrangements. The level of support provided by The Answer Centre means that you can focus fully on ensuring that your meeting goes to plan.

Call Answering Service

At The Answer Centre we promise to deliver outstanding quality of service to you and your callers.

Because answering calls is what we do, we know that it is not good enough just to do it well - we promise to answer your calls to such a high standard that your callers will regularly comment to you on how well your calls are answered.

  • Never miss another call

  • Create the right impression

  • Your own dedicated Answer Centre PA

  • Two week Free Trial

Virtual Office